Monday, September 21, 2009

All right, that's it.

I have absolutely had it with the airline industry. First, we're being charged for meals, then to check bags, and now, to receive a credit on an already booked flight that has seen a $30 per ticket fare reduction, we'll be charged between $50 and $75 for each price adjustment. It is utterly absurd to think that issuing a credit would require $50-75 worth of employee time. I don't know how to address this issue other than let the offending airline, VIRGIN AMERICA, know that I am furious.

In this time of enormous economic hardship, those who can fly are usually doing it at the expense of something else in their lives as travel is a luxury. That $60 Virgin could easily give us would go a long way in encouraging us to use them to travel in the future, but I will not use them again. At least the nameless, faceless giant wholesalers online offer credits.

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